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Privacy policy

Textalk has always (and will always) prioritize the privacy of our users. We embrace the General Data Protection Regulation (GDPR), which helps safeguard what we have long held dear: your personal privacy.

We control our own data

We store our data in our own server rooms located in Sweden.

Consent

By using our services, you agree to our privacy policy.

Collection of information

We collect information from you when you create a demo of any of our services, log in to your account, make a purchase, and/or log out. The collected information includes your name and email address, and, when applicable, your phone number and address. Additionally, we automatically receive and store information from your computer and browser, including your IP address, software and hardware details, and the requested page.

Your email

We use the email address you provide us to send information and updates regarding your ordered service, occasional newsletters, and related product information, etc.

Use of information

The information we collect from you may be used to:

  1. Improve our customer service
  2. Contact you via email
  3. Personalize your experience and cater to your individual needs
  4. Enhance our website
  5. E-commerce security

We are the sole owners of the information collected on this website. Your personally identifiable information will not be sold, exchanged, transferred, or shared with any other company, for any purpose, without your consent, except when required to fulfill a request and/or transfer, such as shipping an order.

Disclosure to third parties

We do not sell, trade, or transfer personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our services, website, or business, as long as these parties agree to keep the information confidential. We believe it is necessary to share information, upon demand from law enforcement or prosecuting authorities, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations that pose a potential risk to a person's physical safety, violations of our terms of use, or when otherwise required by law. However, general information may be shared with outside parties for marketing, advertising, or other purposes.

Information security

We take various security measures to protect your personal information. We employ advanced encryption methods to safeguard sensitive data transmitted over the internet. Only employees who need to perform specific tasks (such as billing or customer service) are granted access to personally identifiable information. The computers/servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?

Yes. Our cookies enhance the accessibility of our website and identify returning visitors. Additionally, our cookies improve the user experience by tracking and tailoring the user's interests. Our use of cookies is in no way linked to personally identifiable information on our website.